Product details

Warranty & Support

WARRANTY POLICY - Our products come with a 3-year warranty for the frame and a 1-year warranty for the custom canopy fabric. The warranty does not cover damage from weather or misuse. Custom orders are non-returnable and non-refundable unless there is a valid issue. Note that slight color variations from Pantone swatches due to digital printing are not grounds for returns or refunds.

Lifetime Customer Support: Our dedicated team is always here to help with setup, parts, or any questions to ensure your outdoor adventures are seamless.

For more warranty information please click here.

Crown Outdoor · Custom Process

Get to Know Our Process

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Step 1:
Order Online

Upload your design and place your order. Free mockup included.
🎨 Free mockup within 24 hours
✏️

Step 2:
Design Review

Our designer will finalize your artwork promptly and send a proof for your approval.
📨 We will contact you by email.

Step 3:
Check & Confirm

Review your design proof with unlimited free revisions until you're 100% satisfied.
Unlimited changes
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Step 4:
Production & Shipping

Production begins immediately, and once completed, your product will be delivered within 3–7 days.
3-day production
Free mock-ups
Unlimited changes
Fast turnaround